Apartment Leasing Pro — Tours, Sales & Move-In

LyvWell Apartments, LLC; Cambridge (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Housing discount

Job summary

LyvWell Apartments, LLC is seeking a Leasing Consultant in Cambridge, MA to manage day-to-day leasing activities and deliver exceptional customer service. You will guide prospects through tours, explain rental options, and help residents complete the move-in process.

The role emphasizes achieving occupancy goals, maintaining strong communication, and using the CRM to track leads and applications. A high-energy, detail-oriented professional with sales experience is preferred.

Qualifications

• 1+ year of sales and customer service experience in a fast-paced environment.
• Experience with leasing or property management is a plus.
• Must have knowledge of federal and state housing laws and Fair Housing policies.

Responsibilities

• Deliver exceptional customer service to prospects and residents and guide them through the leasing process.
• Schedule tours, conduct apartment showings, and encourage online applications.
• Manage leads and leasing tasks in the CRM, follow up after tours, and complete move-in procedures per policy.

Skills

Customer service

Sales

Communication

CRM management

Education

High school diploma/GED

Associate degree in Customer Service/Hospitality

Tools

Yardi CRM

Microsoft Office

Job description

LyvWell Apartments, LLC is seeking a Leasing Consultant in Cambridge, MA to manage day-to-day leasing activities and deliver exceptional customer service. You will guide prospects through tours, explain rental options, and help residents complete the move-in process.

The role emphasizes achieving occupancy goals, maintaining strong communication, and using the CRM to track leads and applications. A high-energy, detail-oriented professional with sales experience is preferred.