Apartment Concierge & Leasing Specialist

Village Green; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Village Green is seeking energetic individuals to join our Concierge team and serve as the first point of contact at our award-winning apartment communities in Minneapolis. The role emphasizes persuasive sales and marketing skills, excellent communication, and a customer-first approach.

Pay is $19/hour with quarterly bonuses up to 15% and excellent benefits. Schedule is Tuesday through Saturday from 2:30 PM to 11:00 PM, with responsibilities including tours, leasing support, and resident

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer-service orientation with a friendly, professional demeanor.
• Ability to persuade and negotiate as part of leasing efforts.

Responsibilities

• Greet residents and guests as they enter the building.
• Provide information on community amenities and local attractions.
• Distribute brochures and collateral to clients.
• Conduct mini tours and assist with leasing during off hours.
• Retrieve packages and assist residents as needed.
• Maintain a welcoming front desk and lobby area.
• Prepare incident reports as required.
• Communicate courteously with residents, vendors and staff.
• Protect confidentiality of residents and colleagues.

Skills

Communication

Customer service

Sales skills

Negotiation

Job description

Village Green is seeking energetic individuals to join our Concierge team and serve as the first point of contact at our award-winning apartment communities in Minneapolis. The role emphasizes persuasive sales and marketing skills, excellent communication, and a customer-first approach.

Pay is $19/hour with quarterly bonuses up to 15% and excellent benefits. Schedule is Tuesday through Saturday from 2:30 PM to 11:00 PM, with responsibilities including tours, leasing support, and resident