Anchorage Administrative Team Lead

Alaskajobs; Anchorage (AK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Paid leave

Telework when appropriate

Job summary

Division of Corporations, Business & Professional Licensing in Anchorage seeks an Administrative Assistant 2 to lead the front-line team, recruit and train reception staff, and support license applicants. You will respond to inquiries in person, by phone, and by email, ensuring welcoming, efficient service.

The role emphasizes supervision, process improvement, and building a strong team in a fast-paced, service-focused environment.

Qualifications

• Six months of entry-level technical experience in administrative areas such as HR, accounting, administration, and procurement.
• One year of advanced-level clerical experience.
• One year of post-secondary education (32 sem hrs or 48 quarter hrs equals 1 year).
• One year of any combination of post-secondary education, vocational education, and/or advanced-level clerical experience.

Responsibilities

• Recruit, train, and supervise Anchorage front-line reception staff.
• Assist license applicants and respond to questions from the public in person, by phone, and via email.
• Set priorities, assign and review work, and evaluate staff performance.

Skills

Customer service

Leadership

Staff training

Team supervision

Communication

Education

Post-secondary education (1 year)

Advanced clerical experience (1 year)

Job description

Division of Corporations, Business & Professional Licensing in Anchorage seeks an Administrative Assistant 2 to lead the front-line team, recruit and train reception staff, and support license applicants. You will respond to inquiries in person, by phone, and by email, ensuring welcoming, efficient service.

The role emphasizes supervision, process improvement, and building a strong team in a fast-paced, service-focused environment.