Americas Digital Revenue & CX Leader

Sika; Lyndhurst (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Sika is seeking a Digital Revenue & Customer Experience Manager for the Americas region. This role will shape and govern our digital revenue channel, working closely with teams across North and Latin America. Key responsibilities include defining the digital revenue workflow, optimizing revenue pipelines, and enhancing the customer experience through innovative digital strategies.

The ideal candidate will possess hands-on managerial experience, familiarity with tools like Salesforce, and a proven track record in driving digital transformations.

Qualifications

• Hands-on managerial experience in digital revenue channels.
• Strong understanding of digital tools like Salesforce and Pardot.
• Proven ability to optimize revenue pipelines and enhance customer experience.

Responsibilities

• Define and manage the digital revenue workflow.
• Optimize conversion rates and revenue impact.
• Establish and standardize the CX framework across Americas.

Job description

Sika is seeking a Digital Revenue & Customer Experience Manager for the Americas region. This role will shape and govern our digital revenue channel, working closely with teams across North and Latin America. Key responsibilities include defining the digital revenue workflow, optimizing revenue pipelines, and enhancing the customer experience through innovative digital strategies.

The ideal candidate will possess hands-on managerial experience, familiarity with tools like Salesforce, and a proven track record in driving digital transformations.