Ambulatory Surgery Care Coordinator

Mount Sinai; New York (NY); On-site; USD 36,000 - 38,000; Full time

Job summary

Mount Sinai Health System is seeking a front desk/ patient access associate to greet patients, verify insurance and collect co-pays, ensuring accurate demographics in the practice management system. You will coordinate with care teams to secure valid insurance and prepare necessary HIPAA paperwork for visits.

Responsibilities include updating patient information, confirming physician participation with the presented plan, communicating arrival statuses, and assisting with referrals or

Qualifications

• Collective bargaining unit: SEIU 1199-NYEE

Responsibilities

• Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.
• Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patient’s arrival or at minimum at time of arrival before visit.
• Communicate with appropriate staff regarding patient’s arrival, and ensure that patient’s medical record is available for physician.
• Process/update HIPAA-related paperwork and other institutional forms as necessary.
• Collect or retrieve referrals or insurance authorizations as required.
• Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
• Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.
• May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
• May perform simple charge entry tasks or enter payments collected from patients and prepare Cashier’s deposit. Note: duties are mutually exclusive and may not be performed by the same employee.
• Answer phones for practice and schedule appointments
• Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
• May initiate reminder phones calls for next day appointments.

Job description

Mount Sinai Health System is seeking a front desk/ patient access associate to greet patients, verify insurance and collect co-pays, ensuring accurate demographics in the practice management system. You will coordinate with care teams to secure valid insurance and prepare necessary HIPAA paperwork for visits.

Responsibilities include updating patient information, confirming physician participation with the presented plan, communicating arrival statuses, and assisting with referrals or