Patient Care Coordinator - Ambulatory Surgery

Mount Sinai; United States; Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

Mount Sinai is seeking a front desk associate to greet patients, verify demographics and insurance, and coordinate with the practice team to ensure smooth arrival and readiness of medical records.

The role includes handling HIPAA paperwork, collecting co-pays, scheduling follow-up visits, and answering phones while maintaining accurate patient data within the practice management system.

Formación

Responsabilidades

• Greet patients in person or by phone and update demographics in the practice system.
• Verify patient insurance and ensure physician accepts it.
• Update patient records in the practice management system.
• Notify staff of patient arrival and ensure medical records are ready.
• Process HIPAA paperwork and other forms as required.
• Collect referrals or insurance authorizations as needed.
• Monitor waiting room and inform patients of wait times.
• Collect co-pays and provide receipts under cash-control procedures.
• Schedule follow-up appointments and guide requests for medical records.
• Answer phones and schedule appointments; ensure PHI is handled per HIPAA.
• May perform basic charge entry or record patient payments; some duties may be exclusive.
• May initiate reminder calls for next-day appointments.

Descripción del empleo

Mount Sinai is seeking a front desk associate to greet patients, verify demographics and insurance, and coordinate with the practice team to ensure smooth arrival and readiness of medical records.

The role includes handling HIPAA paperwork, collecting co-pays, scheduling follow-up visits, and answering phones while maintaining accurate patient data within the practice management system.