Ambulatory Care Access Specialist II

UnitedHealth Group; Houston (TX); Vor Ort; USD 25.000 - 44.000; Vollzeit

Benefits dieser Stelle

Benefits package

401k contribution

Zusammenfassung

Kelsey-Seybold Clinic, part of the Optum family, is hiring an Ambulatory Service Representative II in Houston. Join a nationally recognized health care organization spanning 40+ locations and 900+ providers. You will assist patients during check-in/out, handle registration and cashiering, and maintain a professional, organized workspace.

Ideal candidates bring 1+ year of direct customer service, 6 months healthcare setting experience, and familiarity with Word/Excel. Bilingual skills a plus.

Qualifikationen

• High School diploma or GED required.
• 1+ years of direct face to face customer service experience.
• 1+ years of cash handling or collections experience.
• 6 months of customer-facing experience in medical/healthcare setting or equivalent.
• 1+ years KSC ASR I with 6 months ASR II cross-training or 1+ years KSC CBO/Managed Care/Contact Center experience.

Aufgaben

• Assist patients with check-in and check-out, including registration and cashiering.
• Maintain a neat, professional appearance and organized work area.
• Provide friendly and courteous service to patients and staff.

Kenntnisse

Customer service

Cash handling

Communication

Confidentiality

MS Word/Excel

English fluency

Ausbildung

High School diploma or GED

Tools

Epic Front Desk

Windows-based software (Word/Excel)

EMR/Epic experience

Jobbeschreibung

Kelsey-Seybold Clinic, part of the Optum family, is hiring an Ambulatory Service Representative II in Houston. Join a nationally recognized health care organization spanning 40+ locations and 900+ providers. You will assist patients during check-in/out, handle registration and cashiering, and maintain a professional, organized workspace.

Ideal candidates bring 1+ year of direct customer service, 6 months healthcare setting experience, and familiarity with Word/Excel. Bilingual skills a plus.