Ambulatory Care Front Desk Specialist II

Texas Health Institute; Pasadena, Northern (TX, KY); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Benefits package

401k contribution

Equity stock purchase

Job summary

Kelsey-Seybold Clinic is seeking an Ambulatory Service Representative II to assist patients at check-in and check-out, handle cashiering, and support registration. The role emphasizes accuracy, confidentiality, and professional interaction in a busy health care setting.

Candidates should have a High School diploma or GED and 1+ year of customer service and cash handling experience, preferably in a medical office. English fluency required; bilingual in Spanish a plus.

Qualifications

• High School diploma or GED required.
• 1+ years direct face-to-face customer service experience.
• 1+ years cash handling experience.
• 6+ months in a medical office or health care setting or related service industry.

Responsibilities

• Assist patients at check-in and check-out, including registration and cashiering.
• Maintain a neat, professional appearance and organized work area.
• Provide friendly, courteous service and handle patient inquiries.
• Support operational efficiency with accurate data entry and scheduling when applicable.

Skills

Customer service

Cash handling

Microsoft Office

Confidentiality

English fluency

Multitasking

Teamwork

Education

High School diploma or GED

Tools

Epic Front Desk

EMR/Epic

Job description

Kelsey-Seybold Clinic is seeking an Ambulatory Service Representative II to assist patients at check-in and check-out, handle cashiering, and support registration. The role emphasizes accuracy, confidentiality, and professional interaction in a busy health care setting.

Candidates should have a High School diploma or GED and 1+ year of customer service and cash handling experience, preferably in a medical office. English fluency required; bilingual in Spanish a plus.