Ambulatory Services Specialist III – Patient Access & Billing

UnitedHealth Group; Houston (TX); On-site; USD 57,308,000 - 103,155,000; Full time

Job summary

UnitedHealth Group via Kelsey-Seybold Clinic seeks an Ambulatory Service Representative III to handle financial review, patient services, PBX duties, and medical records tasks. Excellent English proficiency and prior medical office experience preferred, with a focus on accuracy and confidentiality.

You’ll work in a dynamic healthcare setting offering growth and recognition for performance, with benefits and a supportive team.

Qualifications

• High School diploma or GED.
• 2+ years medical office experience, including registration, scheduling, billing, and multi-line phone.
• EMR experience and familiarity with medical terminology.
• Fluent in English, verbal and written.
• Proven customer service skills in person and over the phone.

Responsibilities

• Perform duties as financial reviewer, patient service representative, PBX operator, and appointments/medical records clerk.
• Provide excellent customer service in a fast-paced environment.
• Follow site manager directions and perform other duties as assigned.

Skills

Customer service

Phone handling

Medical office experience

English fluency

Confidentiality

Education

High School diploma or GED

Tools

MS Office

EMR (Electronic Medical Records)

Epic

Job description

UnitedHealth Group via Kelsey-Seybold Clinic seeks an Ambulatory Service Representative III to handle financial review, patient services, PBX duties, and medical records tasks. Excellent English proficiency and prior medical office experience preferred, with a focus on accuracy and confidentiality.

You’ll work in a dynamic healthcare setting offering growth and recognition for performance, with benefits and a supportive team.