Ambulatory Scheduling Specialist: Patient Access (FT)

Sky-Lakes-Medical-Center; Klamath Falls (OR); On-site; USD 26,000 - 39,000; Full time

Job summary

Sky-Lakes-Medical-Center is seeking a Scheduling Secretary for Ambulatory Patient Access to join our on-site team in Oregon. This full-time (days) role requires strong administrative skills and familiarity with medical office workflows to support patient referrals and appointment scheduling.

The successful candidate will have two years of college or equivalent medical office experience, knowledge of medical terminology, and proficiency with Outlook and Excel.

Qualifications

• Two years of college or equivalent work experience in a medical office.
• Proficiency with Microsoft Outlook and Excel.
• Knowledge of hospital referral protocols and related policies.
• Epic Cadence/Referrals experience is a plus.

Responsibilities

• Provide high standard of customer service for clinic staff, physicians, and patients.
• Verify insurance eligibility and benefits for referral purposes.
• Gather clinical data and payor criteria to submit authorizations.
• Maintain tracking and documentation on referrals to ensure patient safety and timely communication.

Skills

Administrative skills

Outlook

Excel

Verbal communication

Written communication

Teamwork

Education

Two-year college

Tools

Epic Cadence/Referrals

Job description

Sky-Lakes-Medical-Center is seeking a Scheduling Secretary for Ambulatory Patient Access to join our on-site team in Oregon. This full-time (days) role requires strong administrative skills and familiarity with medical office workflows to support patient referrals and appointment scheduling.

The successful candidate will have two years of college or equivalent medical office experience, knowledge of medical terminology, and proficiency with Outlook and Excel.