Patient Access Scheduler – Ambulatory Care

Sky Lakes Medical Center; Klamath Falls (OR); On-site; USD 26,000 - 39,000; Full time

Job summary

Sky Lakes Medical Center is seeking a Scheduling Secretary for Ambulatory Patient Access. The role is full-time and on-site in Oregon, offering an hourly wage of $19.06–$28.09 USD. The candidate will handle referrals, insurance verification, and coordination with clinic teams.

The job requires medical terminology knowledge, two years of college or related experience, and proficiency with Outlook, Excel, and Epic Cadence/Referrals. Strong communication and teamwork are essential.

Qualifications

• Two years of college or equivalent medical office experience.
• Medical terminology knowledge is required.
• Proficiency with Microsoft Outlook and Excel.
• Ability to maintain excellent relationships with internal and external customers.
• Excellent verbal and written communication skills.

Responsibilities

• Provide a high standard of customer service for clinic staff, physicians, and patients.
• Review, research and process referrals via fax, patient information exchange applications, and Epic.
• Verify insurance eligibility and benefits for referrals.
• Gather clinical data and payor criteria to submit authorization requests.
• Maintain ongoing tracking and thorough documentation on referrals.

Skills

Administrative skills

Medical terminology

Verbal and written communication

Customer service

Education

Two years of college or equivalent work experience in a medical office

Tools

Microsoft Outlook

Excel

Epic Cadence/Referrals

Job description

Sky Lakes Medical Center is seeking a Scheduling Secretary for Ambulatory Patient Access. The role is full-time and on-site in Oregon, offering an hourly wage of $19.06–$28.09 USD. The candidate will handle referrals, insurance verification, and coordination with clinic teams.

The job requires medical terminology knowledge, two years of college or related experience, and proficiency with Outlook, Excel, and Epic Cadence/Referrals. Strong communication and teamwork are essential.