Ambulatory Practice Lead: Scheduling, Team Support & Leadership

1200 The General Hospital Corporation; Waltham (MA); On-site; USD 34,000 - 51,000; Full time

Job summary

Mass General Brigham is seeking a Lead Practice Assistant to coordinate daily outpatient operations and support a high-performing team of Senior Practice Assistants. The ideal candidate brings strong communication skills, a proactive approach to resolving challenges, and the ability to inspire and support colleagues through changing priorities.

This role offers the opportunity to develop leadership skills while delivering exceptional patient care.

Qualifications

• High School Diploma or Equivalent required.
• Strong communication and organizational skills.
• Proven leadership abilities and the ability to work with staff at all levels.

Responsibilities

• Oversees day-to-day operation of outpatient clinic or practice.
• Assigns and prioritizes workflow; trains and orientates staff.
• Acts as Super User for scheduling, registration and billing systems.
• Provides back-up support for leadership and mentoring to team.

Skills

Communication skills

Leadership

Office Suite

Scheduling systems

Education

High school diploma

Tools

Scheduling systems

Job description

Mass General Brigham is seeking a Lead Practice Assistant to coordinate daily outpatient operations and support a high-performing team of Senior Practice Assistants. The ideal candidate brings strong communication skills, a proactive approach to resolving challenges, and the ability to inspire and support colleagues through changing priorities.

This role offers the opportunity to develop leadership skills while delivering exceptional patient care.