Ambulatory Patient Services Specialist - Float Pool

The University of Texas Medical Branch; Webster (TX); On-site; USD 34,000 - 44,000; Full time

Job summary

The University of Texas Medical Branch in Webster, TX is seeking a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities of the healthcare team and guiding patients through registration and access to UTMB services.

This entry-level role requires an Associate’s degree with no experience or equivalent, strong customer service skills, and the ability to work on-site Monday through Friday, with occasional travel to ambulatory sites as needed.

Qualifications

• Associate degree required; no experience or an equivalent combination of education and experience.
• Strong customer service and patient interaction skills.
• Familiarity with medical office workflows and patient registration processes.

Responsibilities

• Provide high level customer service in all interactions.
• Assist with patient registration and scheduling reminders.
• Coordinate financial counseling and billing communications with patients.
• Pre-register patients and verify third-party coverage.
• Maintain patient confidentiality and comply with regulations.

Skills

Analytical thinking

Communication skills

Problem solving

Patient care knowledge

Teamwork

Education

Associate’s degree

Tools

Excel

Word

Database management

Job description

The University of Texas Medical Branch in Webster, TX is seeking a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities of the healthcare team and guiding patients through registration and access to UTMB services.

This entry-level role requires an Associate’s degree with no experience or equivalent, strong customer service skills, and the ability to work on-site Monday through Friday, with occasional travel to ambulatory sites as needed.