Patient Services Lead: Clinic Coordination & Care

The University of Texas Medical Branch; Galveston (TX); Vor Ort; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

The University of Texas Medical Branch (UTMB) in Galveston is seeking a Patient Services Specialist II to coordinate clerical and medical activities and ensure a positive patient experience. This on-site role focuses on patient registration, scheduling, billing reminders, and collaboration with the care team to facilitate access to services.

Ideal candidates have an Associate’s degree with at least one year of clerical or customer service experience, and are prepared to obtain Basic Life Support

Qualifikationen

• Associate’s degree with relevant clerical/customer service experience is preferred.
• Experience with patient registration, scheduling, and billing processes is a plus.
• Certification or training in healthcare workflows is advantageous.

Aufgaben

• Coordinate clerical and medical activities to support a healthcare team.
• Handle patient registration, scheduling, and registration accuracy.
• Provide high-level customer service and triage patient inquiries.
• Maintain patient confidentiality and liaise with departments as needed.

Kenntnisse

Analytical skills

Communication skills

Problem-solving

Patient care knowledge

Ausbildung

Associate’s degree

Tools

Excel

Word

Database management

Jobbeschreibung

The University of Texas Medical Branch (UTMB) in Galveston is seeking a Patient Services Specialist II to coordinate clerical and medical activities and ensure a positive patient experience. This on-site role focuses on patient registration, scheduling, billing reminders, and collaboration with the care team to facilitate access to services.

Ideal candidates have an Associate’s degree with at least one year of clerical or customer service experience, and are prepared to obtain Basic Life Support