Ambulatory Patient Service Specialist

125 Advocate Health and Hospitals Corporation; Morton Grove (IL); On-site; USD 28,000 - 41,000; Full time

Job summary

Advocate Health in Illinois is seeking a Patient Service Representative to support care providers, connect with patients, and help ensure a seamless, compassionate experience across ambulatory care settings.

You will handle patient scheduling inquiries, billing information entry, and maintain accurate medical records, joining a busy team committed to equity, excellence and compassionate care.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• As a Patient Service Representative, support providers, assist patients, and help ensure a seamless, compassionate experience.
• Handle billing information entry and ensure accurate follow-up on missing information.
• Maintain accurate and timely medical records in the practice's systems.

Skills

Customer service experience

Education

High school diploma or equivalent

Job description

Advocate Health in Illinois is seeking a Patient Service Representative to support care providers, connect with patients, and help ensure a seamless, compassionate experience across ambulatory care settings.

You will handle patient scheduling inquiries, billing information entry, and maintain accurate medical records, joining a busy team committed to equity, excellence and compassionate care.