Ambulatory Patient Access Specialist

University of Rochester; New York (NY); Sur place; USD 26 000 - 36 000; Temps partiel

Résumé du poste

The University of Rochester seeks an ambulatory administration professional to perform reception, registration, and scheduling duties within the Ambulatory Administration department. This per diem role emphasizes accurate data entry, PHI protection, and excellent patient interactions to ensure a smooth visit experience.

Responsibilities include greeting patients, collecting demographic information, scheduling and pre-registering visits, handling telephone inquiries, and supporting billing and

Qualifications

• High School diploma and 1 year related experience in an administrative office or customer service field required or
• Completion of Vision Care 1,2,3 courses required
• Or equivalent combination of education and experience

Responsabilités

• Greets patients and initiates a positive ambulatory experience while verifying patient identity.
• Collects demographic and financial information and enters data into EMR and revenue systems.
• Schedules visits, pre-registers patients, and coordinates appointments for referrals and testing.
• Answers phones, routes calls, and provides information to minimize patient wait times.
• Maintains accurate registration data, assists in charge reconciliation, and supports desk workflows.

Connaissances

Customer service

Data entry

Phone handling

Medical terminology

Attention to detail

Formation

High School diploma

Vision Care 1/2/3 courses

Equivalent experience

Outils

EMR systems

Description du poste

The University of Rochester seeks an ambulatory administration professional to perform reception, registration, and scheduling duties within the Ambulatory Administration department. This per diem role emphasizes accurate data entry, PHI protection, and excellent patient interactions to ensure a smooth visit experience.

Responsibilities include greeting patients, collecting demographic information, scheduling and pre-registering visits, handling telephone inquiries, and supporting billing and