Ambulatory Access & Scheduling Specialist II

University of Rochester; Wellsville (OH); In loco; USD 26.000 - 36.000; Tempo pieno

Descrizione del lavoro

The University of Rochester seeks an experienced front desk/registration specialist to support ambulatory care operations at the Wellsville site. You will greet patients, verify identities, handle registrations, and coordinate scheduling while ensuring a smooth patient flow and accurate information capture in the EMR system.

You will manage telephone encounters, assist with billing-related tasks, and adhere to HIPAA privacy standards to protect patient information.

Competenze

• Proven customer service in administrative or clinical front desk roles.
• Experience entering data into electronic records and billing systems.
• Understanding of HIPAA and patient privacy practices.

Mansioni

• Greets patients, verifies identity, and assists with registration and appointment scheduling.
• Manages telephone encounters and directs calls to appropriate staff.
• Ensures accurate data capture for billing and EMR entries and supports revenue cycle processes.

Conoscenze

Customer service

EMR data entry

HIPAA knowledge

Formazione

High School diploma

Vision Care courses

Descrizione del lavoro

The University of Rochester seeks an experienced front desk/registration specialist to support ambulatory care operations at the Wellsville site. You will greet patients, verify identities, handle registrations, and coordinate scheduling while ensuring a smooth patient flow and accurate information capture in the EMR system.

You will manage telephone encounters, assist with billing-related tasks, and adhere to HIPAA privacy standards to protect patient information.