Ambulatory Operations Director: Strategy & Growth

The Ohio State University; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

The Ohio State University seeks an Associate Director of Operations to lead the Martha Morehouse Outpatient Care campus, including the Pavilion, Concourse, and adjacent sites. The role drives financial stewardship, patient experience, and staff engagement while ensuring safety and quality of care across multiple facilities.

The successful candidate will partner with ambulatory service leaders, physician faculty, and clinic managers to ensure seamless daily operations, regulatory readiness, and

Qualifications

• Bachelor’s degree or equivalent experience.
• Six years of leadership and patient-facing work in healthcare operations.
• Experience with budgeting, quality improvement, and revenue cycle management.
• Strong interpersonal, verbal, and written communication skills.

Responsibilities

• Provide strategic and operational leadership for Martha Morehouse Outpatient Care campus.
• Partner with ambulatory services and clinical leaders to meet staffing and quality metrics.
• Support regulatory readiness, accreditation standards, and compliance efforts.
• Oversee shared operational services and connect physicians, teams, and enterprise partners.

Skills

Leadership

Budgeting

Operations management

Communication skills

Healthcare industry knowledge

Education

Bachelor’s degree or equivalent experience

Tools

EPIC Systems

Analytics tools

Job description

The Ohio State University seeks an Associate Director of Operations to lead the Martha Morehouse Outpatient Care campus, including the Pavilion, Concourse, and adjacent sites. The role drives financial stewardship, patient experience, and staff engagement while ensuring safety and quality of care across multiple facilities.

The successful candidate will partner with ambulatory service leaders, physician faculty, and clinic managers to ensure seamless daily operations, regulatory readiness, and