Strategic Ambulatory Operations Leader

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 140,000 - 190,000; Full time

Job summary

The Ohio State University Wexner Medical Center seeks an Associate Director of Operations for Martha Morehouse Outpatient Care, overseeing Pavilion, Concourse, and Kenny Road locations with 240,000 sq ft of ambulatory services.

You will provide strategic and operational leadership to achieve employee engagement, patient satisfaction, access, quality, and financial performance goals, partnering with ambulatory leadership and clinic managers to ensure daily operations run seamlessly.

Qualifications

• Bachelor’s degree required or equivalent experience.
• Minimum of six years of leadership and direct patient roles in operations, budgeting, market development, quality improvement, program development, revenue cycle management, and financial management in healthcare.
• Effective interpersonal, verbal, and written communication skills are essential.

Responsibilities

• Provide strategic and operational leadership for Ohio State Martha Morehouse Outpatient Care.
• Lead actions to achieve annual metrics for employee engagement, patient satisfaction, access, quality and financial performance.
• Partner with ambulatory services leadership, physician faculty leaders, service line leaders, and clinic managers to ensure seamless daily operations.
• Contribute to program and service development, promoting collaboration across services.

Skills

Leadership

Operations management

Budgeting

Quality improvement

Program development

Revenue cycle management

Financial management

Interpersonal communication

Verbal/written communication

Strategic planning

Collaborative leadership

Education

Bachelor’s degree or equivalent experience

Job description

The Ohio State University Wexner Medical Center seeks an Associate Director of Operations for Martha Morehouse Outpatient Care, overseeing Pavilion, Concourse, and Kenny Road locations with 240,000 sq ft of ambulatory services.

You will provide strategic and operational leadership to achieve employee engagement, patient satisfaction, access, quality, and financial performance goals, partnering with ambulatory leadership and clinic managers to ensure daily operations run seamlessly.