Front Desk & Patient Care Specialist — Medical Office

Hackensack Meridian Health Inc.; West Grove (NJ); On-site; USD 32,000 - 48,000; Full time

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to perform front desk and administrative duties in the outpatient setting. You will manage check-in, scheduling, and registration while supporting the care team and ensuring a positive patient experience.

Strong customer service, multitasking, and communication skills are required, along with the ability to travel to multiple locations and proficiency in MS Office/Google Suite.

Qualifications

• High School diploma or GED required, Associates degree preferred.
• 1+ year experience in a customer-facing role.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills.
• Able to travel to various locations and have reliable transportation.
• Proficient with Microsoft Office and Google Suite.

Responsibilities

• Perform front desk and administrative duties for ambulatory outpatient office.
• Support scheduling, registration, check-in and check-out processes.
• Provide optimal support to the team and ensure patients receive quality care and experience.

Skills

Customer service

Multitasking

Communication skills

Time management

Travel to multiple locations

Professional demeanor

Education

High School diploma / GED

Associates Degree (preferred)

Tools

Microsoft Office

Google Suite

EMR/EHR systems

Job description

Hackensack Meridian Health seeks a Medical Office Specialist to perform front desk and administrative duties in the outpatient setting. You will manage check-in, scheduling, and registration while supporting the care team and ensuring a positive patient experience.

Strong customer service, multitasking, and communication skills are required, along with the ability to travel to multiple locations and proficiency in MS Office/Google Suite.