Ambulatory Clinic Reception & Admin Specialist

Uconn Health Center; Farmington (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Uconn Health Center is seeking an administrative professional to perform a full range of office duties in a clinical setting. The role includes greeting patients, handling phone calls, and managing appointment schedules for clinics and diagnostic tests.

Ideal candidates have at least two years of direct face-to-face customer service experience and familiarity with medical terminology;Epic experience is preferred. Monday–Friday, 8:30–5:30 with a half-hour unpaid lunch.

Qualifications

• Knowledge of clinical office management and medical terminology.
• Strong interpersonal and communication skills; ability to schedule and prioritize workflow.

Responsibilities

• Acts as triage/receptionist for incoming/outgoing patients and performs associated administrative duties.
• Schedules patient appointments for clinics and diagnostic testing; collects payments and processes billing/insurance information.
• Prepares/sends out reminder cards/letters to cancel or reschedule appointments; orders supplies as needed.

Skills

Customer service

Interpersonal skills

Oral and written communication

Office equipment operation

Education

Medical office assistant program

Tools

Epic

Job description

Uconn Health Center is seeking an administrative professional to perform a full range of office duties in a clinical setting. The role includes greeting patients, handling phone calls, and managing appointment schedules for clinics and diagnostic tests.

Ideal candidates have at least two years of direct face-to-face customer service experience and familiarity with medical terminology;Epic experience is preferred. Monday–Friday, 8:30–5:30 with a half-hour unpaid lunch.