Ambulatory Care Coordinator – Per Diem, Day Shift

C100 UMass Memorial Medical Center, Inc.; New London (CT); Vor Ort; USD 23.000 - 43.000; Vollzeit

Zusammenfassung

UMass Memorial Health is seeking a clerical/administrative professional to join our team in Connecticut. The role includes patient check-in, insurance verification, co-pay collection, and coordination of appointments with providers across multiple departments.

The position requires at least a high school diploma, with a preference for an associate or bachelor's degree. Candidates should be able to use medical office software and manage busy, high-stress environments with strong communication

Qualifikationen

• High School Diploma required.
• Associate’s or Bachelor’s degree preferred.
• 3 years of related experience; waiver if degree obtained.
• Ability to use specialized applications software and computer systems.
• Multifunctional and able to work under stressful situations.
• Excellent communication and human relations skills.
• Knowledge of business office procedures and medical terminology/procedures preferred.

Aufgaben

• Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
• Verifies patient demographic and insurance information.
• May collect co-payments from patients upon arrival.
• Obtains signatures of consent for treatment and insurance/billing information.
• Assists with financial counseling, interpreter services, social services referrals.
• Receives and directs phone calls; connects patient to provider or takes messages.
• Schedules urgent care appointments and coordinates tests and procedures.
• Ensures pre-authorizations and referrals align with insurer guidelines.
• Maintains accurate records and performs clerical duties.

Kenntnisse

Communication skills

Multitasking

Stress management

Ausbildung

High School Diploma

Associate/Bachelor’s degree

Tools

Medical office software

Jobbeschreibung

UMass Memorial Health is seeking a clerical/administrative professional to join our team in Connecticut. The role includes patient check-in, insurance verification, co-pay collection, and coordination of appointments with providers across multiple departments.

The position requires at least a high school diploma, with a preference for an associate or bachelor's degree. Candidates should be able to use medical office software and manage busy, high-stress environments with strong communication