Pulmonary Clinic Admin Assistant — Patient Care & Scheduling

Advocate Health Care; United States; On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plans

Educational Assistance Program

Job summary

Advocate Health Care's Aurora Medical Group is seeking a Clinical Office Assistant to support the ambulatory care team. You will greet patients, manage appointments, screen calls, and help ensure a compassionate, efficient clinic experience during regular weekday hours.

The role requires a High School Diploma or GED and about 1 year in scheduling or administrative duties, with benefits and a focus on patient-centered care within a large nonprofit health system.

Qualifications

• Typically requires 1 year of experience in scheduling, customer service, and administrative/clerical support duties.

Responsibilities

• Greet visitors, check-in patients, collect co-payments, and answer routine inquiries.
• Manage provider calendars, book patient visits, and coordinate external referrals or appointments.
• Answer calls, screen inquiries, and triage clinical messages to appropriate staff.
• Assemble, copy, process, and release patient charts in coordination with Medical Records.
• Sort mail, manage office supplies, maintain equipment, and coordinate logistics for meetings.
• Update registries, compile basic administrative reports, and process billing or reimbursement forms.
• Process patient registrations, complete medical referrals, and track insurance re-authorizations.

Skills

Scheduling

Customer service

Administrative support

Education

High School Diploma or GED

Job description

Advocate Health Care's Aurora Medical Group is seeking a Clinical Office Assistant to support the ambulatory care team. You will greet patients, manage appointments, screen calls, and help ensure a compassionate, efficient clinic experience during regular weekday hours.

The role requires a High School Diploma or GED and about 1 year in scheduling or administrative duties, with benefits and a focus on patient-centered care within a large nonprofit health system.