Ambulatory Care Scheduling & Intake Coordinator

CHRISTUS Health; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

CHRISTUS Health is seeking an Administrative Office Specialist to perform a variety of complex administrative duties in an ambulatory setting. The role involves scheduling, patient coordination, financial counseling and referrals, while ensuring accurate records and compliance with procedures.

Responsibilities include handling calls, verifying demographics and insurance, collecting co-pays, and coordinating with providers and insurers to facilitate timely care for patients.

Qualifications

• Requires High School Diploma or GED.
• Proficient in software and computer systems.
• Knowledgeable of business office terminology / procedures.
• Ability to multitask and work under stressful situations.
• Effective written and verbal communication skills.

Responsibilities

• Receives and directs phone calls from patients and physician offices
• Schedules patients for treatment by multiple providers and tests
• Prioritizes appointments to optimize patient care and resource use
• Handles urgent patient care calls and may alert providers
• Greet patients for appointments and verify demographics and insurance
• Collect co-payments where applicable
• Obtains signatures for consent and insurance information
• Collaborates with insurers for prior authorizations
• Verifies eligibility for procedures/tests
• Maintains records and performs related clerical duties

Skills

Proficient in software and computer b

Business office terminology /Proced

multitask under stressful situations

Effective written and verbal comm

Education

High School Diploma or GED

Job description

CHRISTUS Health is seeking an Administrative Office Specialist to perform a variety of complex administrative duties in an ambulatory setting. The role involves scheduling, patient coordination, financial counseling and referrals, while ensuring accurate records and compliance with procedures.

Responsibilities include handling calls, verifying demographics and insurance, collecting co-pays, and coordinating with providers and insurers to facilitate timely care for patients.