Clinic Operations Lead: Patient Experience & Scheduling

CHRISTUS Health; Palestine (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

CHRISTUS Health is seeking a full-time administrative coordinator to support operations by serving as a liaison between the manager, associates, and patients. The role includes scheduling, staff training, performance coaching, and assisting with billing and insurance referrals.

The position requires a High School Diploma and a typical work schedule of 8:00 AM to 5:00 PM, Monday through Friday, in a full-time capacity. The incumbent may handle inventory and office/medical supplies as needed.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Serves as liaison between Manager, Associates, and patients.
• Responsible for work assignment and scheduling of assigned staff.
• Trains and orients assigned staff in accordance with established policies and procedures.
• Assists with evaluating performance of assigned staff and participates in coaching sessions.
• Informs manager of performance issues with assigned staff and patient/operational issues.
• May be responsible for inventory and ordering of office and/or medical supplies.
• Processes and enters charge information into database.
• Completes billing process and distributes billing information.
• Verifies insurance benefits and assists with referrals.
• May prepare checks for deposits.

Education

High School Diploma

Job description

CHRISTUS Health is seeking a full-time administrative coordinator to support operations by serving as a liaison between the manager, associates, and patients. The role includes scheduling, staff training, performance coaching, and assisting with billing and insurance referrals.

The position requires a High School Diploma and a typical work schedule of 8:00 AM to 5:00 PM, Monday through Friday, in a full-time capacity. The incumbent may handle inventory and office/medical supplies as needed.