Ambulatory Care Scheduler & Patient Access Specialist

Jobtome; New Braunfels (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

Jobtome is seeking an administrative assistant to support ambulatory care operations. The role handles patient calls, scheduling across multiple providers, and coordinating tests and procedures in a fast-paced clinic.

Responsibilities include collecting co-pays, verifying demographics/insurance, obtaining consents, and coordinating with insurers for prior-authorizations. The position is per diem, Monday–Friday, 8AM–5PM, on-site in a medical setting.

Qualifications

• Education/Skills: High School Diploma.
• Experience in healthcare admin is a plus.

Responsibilities

• Receives and directs phone calls from patients and physician offices.
• Schedules patients for treatment by multiple providers and areas, arranging tests and procedures
• Prioritizes appointments for efficient patient care and use of staff, equipment, and facilities
• Handles urgent patient care calls and alerts providers as needed
• Schedules urgent care appointments as directed by physicians
• Greets patients for scheduled and urgent appointments and procedures
• Verifies patient demographics and insurance information
• Collects co-payments from patients when applicable
• Obtains signatures of consent for treatment and insurance/billing information
• Collaborates with insurers for prior-authorizations as needed
• Ensures pre-authorization/pre-certification and referrals per insurer guidelines
• Reviews billing discrepancy reports and researches errors for resolution
• Verifies eligibility for procedures or tests
• Maintains accurate records, logs, charges, and files
• Maintains other related information as required

Skills

Administrative support

Education

High School Diploma

Job description

Jobtome is seeking an administrative assistant to support ambulatory care operations. The role handles patient calls, scheduling across multiple providers, and coordinating tests and procedures in a fast-paced clinic.

Responsibilities include collecting co-pays, verifying demographics/insurance, obtaining consents, and coordinating with insurers for prior-authorizations. The position is per diem, Monday–Friday, 8AM–5PM, on-site in a medical setting.