Ambulatory Care Scheduler & Patient Support

CHRISTUS Health; New Braunfels (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

CHRISTUS Health is seeking an administrative coordinator to support ambulatory care operations, scheduling, patient intake, and coordination with insurers and providers. The role emphasizes accuracy in patient data, efficient appointment management, and timely communication with patients and clinical staff.

Responsibilities include handling calls, scheduling procedures, collecting co-pays, and ensuring pre-authorization when required.

Qualifications

• High School Diploma required.

Responsibilities

• Receives and directs phone calls from patients and physician offices.
• Schedules patients for treatment by multiple providers and tests according to guidelines.
• Prioritizes appointments to optimize patient care and resource use.
• Handles urgent care calls and alerts providers to emergent needs.
• Collects co-payments and verifies patient demographics and insurance information.
• Obtains signatures for treatment authorization and insurance/billing information.
• Coordinates with insurers for prior-authorizations as needed.
• Maintains accurate records and audits billing discrepancies.

Education

High School Diploma

Job description

CHRISTUS Health is seeking an administrative coordinator to support ambulatory care operations, scheduling, patient intake, and coordination with insurers and providers. The role emphasizes accuracy in patient data, efficient appointment management, and timely communication with patients and clinical staff.

Responsibilities include handling calls, scheduling procedures, collecting co-pays, and ensuring pre-authorization when required.