Ambulatory Care Front Desk Specialist

UMass Memorial Health; Worcester (MA); Presencial; USD 37.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Signing bonus possible

Descripción de la vacante

UMass Memorial Health in Worcester, MA is seeking an administrative professional to support ambulatory care. Responsibilities include greeting patients, verifying demographics and insurance, collecting co-pays, and obtaining consent for treatment and billing.

The role requires strong communication and multitasking in a fast-paced setting. We value professional conduct, experience with healthcare software, and the ability to coordinate with financial counselors and interpreters as needed.

Formación

• Required: High School Diploma.
• Preferred: Associate's or Bachelor's degree.
• 3 years of related experience, waived if degree.
• Ability to use specialized applications software and computer systems.
• Must work effectively under stressful situations.
• Excellent communication and human relations skills.
• Business office procedures and medical terminology knowledge preferred.

Responsabilidades

• Greet visitors and patients for appointments and procedures.
• Verify patient demographics and insurance information.
• May collect co-payments on arrival.
• Obtain consent signatures for treatment and billing information.
• Refer patients to financial counseling, interpreter services, or social services as needed.

Conocimientos

Communication

Multitasking

Stress management

Professional conduct

Educación

High School Diploma

Associate/Bachelor's preferred

Descripción del empleo

UMass Memorial Health in Worcester, MA is seeking an administrative professional to support ambulatory care. Responsibilities include greeting patients, verifying demographics and insurance, collecting co-pays, and obtaining consent for treatment and billing.

The role requires strong communication and multitasking in a fast-paced setting. We value professional conduct, experience with healthcare software, and the ability to coordinate with financial counselors and interpreters as needed.