Ambulatory Care Front Desk & Billing Specialist

Hugh Chatham Health, Inc.; South Holland (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Family benefits

Retirement plan with employer match

Educational Assistance

Job summary

Aurora Medical Group is seeking a Patient Service Representative to support providers, engage with patients, and ensure a seamless, compassionate experience in ambulatory care. You’ll be part of a collaborative team in South Holland, IL, handling scheduling, registration, and billing tasks.

The role requires a high school diploma and 1–2 years of customer service experience, with a focus on handling difficult callers and patients.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide efficient, high-quality patient services at the point of scheduling, registration, and billing.
• Enter accurate billing and insurance information into the patient accounting system.
• Maintain accurate medical records and support clinical staff as needed.

Skills

Customer service

Phone support

Education

High School Diploma

Job description

Aurora Medical Group is seeking a Patient Service Representative to support providers, engage with patients, and ensure a seamless, compassionate experience in ambulatory care. You’ll be part of a collaborative team in South Holland, IL, handling scheduling, registration, and billing tasks.

The role requires a high school diploma and 1–2 years of customer service experience, with a focus on handling difficult callers and patients.