Patient Services Specialist - Behavioral Health & Billing

Advocate Health Care; Downers Grove (IL); Vor Ort; USD 27.000 - 41.000; Vollzeit

Benefits dieser Stelle

Benefits eligible

Health benefits

Paid time off

Zusammenfassung

Advocate Health Care’s Aurora Medical Group Downers Grove location seeks a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience daily.

You will handle scheduling, billing, and medical records tasks, work Monday-Thursday 8am-5pm and Friday 8am-3pm, and contribute to accurate patient information within a team‑oriented, patient‑centered environment.

Qualifikationen

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/patients.

Aufgaben

• Schedule: Monday-Thursday 8am-5pm, Friday 8am-3pm.
• Provide efficient, high-quality service to patients arriving for appointments or requesting information.
• Enter billing information at point of service and follow up on missing data.
• Maintain accurate and timely medical records per practice standards.

Kenntnisse

Customer service

Scheduling

Billing

Medical records

Ausbildung

High school diploma

Tools

Patient accounting system

Jobbeschreibung

Advocate Health Care’s Aurora Medical Group Downers Grove location seeks a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience daily.

You will handle scheduling, billing, and medical records tasks, work Monday-Thursday 8am-5pm and Friday 8am-3pm, and contribute to accurate patient information within a team‑oriented, patient‑centered environment.