Ambulatory Care Coordinator I

CoxHealth; Branson (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Employer match retirement

Job summary

CoxHealth is seeking an Ambulatory Care Coordinator I to support care teams within Population Health Services. You will coordinate efforts for specialty and managed care populations, communicate with patients about gaps in care, schedule appointments, and organize resources to improve access and outcomes.

Under indirect supervision, you will collaborate with clinic staff and community partners, bringing strong communication, problem-solving, and organizational skills to a team-focused

Qualifications

• Requires Bachelor's Degree in Health/Human Services or 8 years related experience.
• 1 year of customer service experience required; clinic operations experience preferred.

Responsibilities

• Coordinate care for specialty and managed care populations under indirect supervision.
• Communicate with patients regarding gaps in care (medication adherence, screenings) and schedule appointments.
• Procure and organize resources (medications, financial assistance, ambulatory formulary) and assess social determinants of health.
• Must be team-oriented with strong leadership, communication, problem-solving, and organizational skills.

Skills

EMR navigation

MS Office Excel

Payer platforms

Multi-tasking

Communication skills

Education

Bachelor's Degree in Health/Human Services

8 years' related experience

Job description

Facility

Home Support: 2240 W Sunset St, Springfield, Missouri, United States of America, 65807

Department

1853 Population Health PCHH

Scheduled Weekly Hours

40

Hours

8:00 AM - 4:30 PM

Work Shift

Day Shift (United States of America)

CoxHealth Is a Leading Healthcare System Serving 25 Counties Across Southwest Missouri And Northern Arkansas. The Organization Includes Six Hospitals, 5 ERs, And Over 80 Clinics. CoxHealth Has Earned The Following Honors For Workplace Excellence

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description

Ambulatory Care Coordinator I positions assist the care teams of CoxHealth (e.g. Population Health Services) by coordinating efforts related to our specialty and managed care populations. Position works under indirect supervision and works in both clinical and community-based settings. Responsibilities can include, but are not limited to, communicating directly with patients regarding open gaps in care (e.g. medication adherence, breast cancer screenings, colorectal cancer screenings), scheduling appointments, procurement and organization of resources (e.g. medications, financial assistance, ambulatory formulary) and assessing social determinants of health. Must be team-oriented and have strong leadership, communication, problem-solving, and organizational skills.

Education

• Required: Bachelor's Degree in Health/Human Services related field OR 8 years' related experience

Experience

• Required: 1 year customer service experience
• Preferred: One year prior experience with clinic operations

Skills

• Ability to navigate and properly utilize the electronic medical record, Microsoft Office products (e.g. Excel), and payer provided platforms
• Detail oriented, with excellent organizational skills and the ability to prioritize reports and data management
• Ability to manage multiple tasks concurrently
• Excellent communication skills required, with ability to interact with patients, clinic staff, and team members in a professional and courteous manner

Licensure/Certification/Registration

• N/A