Ambulatory Care Coordinator I: Patient Care & Scheduling

Cox-Medical-Center-Branson; Branson (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Vision and Dental plans

Retirement with employer match

Job summary

CoxHealth is seeking an Ambulatory Care Coordinator I to support Population Health Services by coordinating care efforts for specialty and managed care populations. The role includes direct patient communications about gaps in care, scheduling, and resource coordination in clinical and community settings.

Ideal candidates will have a Bachelor’s degree or equivalent experience, 1 year in customer service, and strong EMR and Excel skills.

Qualifications

• Education: Bachelor’s Degree in Health/Human Services or equivalent; 8+ years related experience.
• Experience: At least 1 year in customer service.
• Skills: Proficient in EMR systems, Excel, and payer platforms; strong communication and organizational abilities.

Responsibilities

• Coordinate care activities within Population Health Services and related teams.
• Communicate with patients about open gaps in care (medication adherence, screenings).
• Schedule appointments and manage resources (medications, financial assistance, formulary).
• Assess social determinants of health to support patient outcomes.
• Work under supervision in clinical and community settings; maintain professional interactions.

Skills

EMR navigation

Excellent communication

Multitasking

Attention to detail

Education

Bachelor's Degree in Health/Human Services

8 years related experience

Tools

Microsoft Office

Job description

CoxHealth is seeking an Ambulatory Care Coordinator I to support Population Health Services by coordinating care efforts for specialty and managed care populations. The role includes direct patient communications about gaps in care, scheduling, and resource coordination in clinical and community settings.

Ideal candidates will have a Bachelor’s degree or equivalent experience, 1 year in customer service, and strong EMR and Excel skills.