Ambulatory Care Coordinator

UMass Memorial Health; Worcester (MA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Signing bonus eligibility

Job summary

UMass Memorial Health in Worcester, MA seeks an administrative professional for ambulatory in/outpatient scheduling and support. The role includes greeting patients, verifying demographics and insurance, collecting co-pays, obtaining signatures, and coordinating referrals, all in a fast-paced environment.

Non-Exempt, 40 hours weekly, Monday–Friday, 8:30am–5:00pm. A High School Diploma is required; an Associate's or Bachelor's degree is preferred.

Qualifications

• Requires the ability to use specialized applications software and computer systems.
• Excellent communication and human relations skills.
• Flexibility to work in ambulatory in/outpatient settings.

Responsibilities

• Greet visitors and patients for appointments and procedures.
• Verify patient demographics and insurance information.
• May collect co-payments at arrival.
• Obtain signatures for consent and insurance/billing information.
• Refer to appropriate services and alert providers to urgent needs.

Skills

Customer service

Medical software

Data entry

Multitasking

Communication

Education

High School Diploma

Associate's or Bachelor's degree

Tools

Office applications

Job description

UMass Memorial Health in Worcester, MA seeks an administrative professional for ambulatory in/outpatient scheduling and support. The role includes greeting patients, verifying demographics and insurance, collecting co-pays, obtaining signatures, and coordinating referrals, all in a fast-paced environment.

Non-Exempt, 40 hours weekly, Monday–Friday, 8:30am–5:00pm. A High School Diploma is required; an Associate's or Bachelor's degree is preferred.