Ambulatory Care Coordinator

UMass Memorial Health; United States; On-site; USD 29,000 - 40,000; Full time

Job summary

UMass Memorial Health is seeking an administrative caregiver to support ambulatory services. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, and coordinating with providers for scheduling and pre-authorizations.

Candidates should have a High School Diploma and strong communication skills. Prior experience and familiarity with medical terminology are preferred, with opportunities for professional growth within the health system.

Qualifications

• High School Diploma required.
• 3 years of related experience preferred or waived if degree.
• Ability to use specialized applications software and computer systems.
• Professional behavior with excellent communication and human relations skills.
• Familiarity with medical terminology preferred.

Responsibilities

• Greets visitors and patients for appointments and procedures.
• Verifies patient demographics and insurance information.
• May collect co-payments from patients on arrival.
• Obtains signatures of consent for treatment and billing information.
• Assists with referrals, pre-authorizations, and scheduling across providers.
• Maintains accurate records and assists with billing discrepancy reviews.

Skills

Communication skills

Computer skills

Medical terminology

Education

High School Diploma

Associate/Bachelor’s degree preferred

Job description

UMass Memorial Health is seeking an administrative caregiver to support ambulatory services. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, and coordinating with providers for scheduling and pre-authorizations.

Candidates should have a High School Diploma and strong communication skills. Prior experience and familiarity with medical terminology are preferred, with opportunities for professional growth within the health system.