Ambulatory Care Coordinator

UMass Memorial Health; United States; On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health in Central Massachusetts is seeking an Administrative Assistant to support ambulatory services. The role includes greeting patients, verifying demographics, collecting co-pays, coordinating scheduling, and assisting clinicians.

The position requires a High School Diploma (associate/bachelor preferred) and about 3 years of related experience. Strong communication, accuracy, and ability to handle busy environments are essential. Signing bonus may be available.

Qualifications

• Required: High School Diploma; Associate's or Bachelor's degree preferred.
• 3 years of related experience; ability to use specialized applications software and computer systems.
• Able to work under stressful situations with professional behavior and strong communication.
• Knowledge of medical terminology/procedures preferred; strong clerical skills.

Responsibilities

• Greets visitors and patients for appointments and procedures.
• Confirms and verifies patient demographics and insurance information.
• May collect co-payments and obtain consent signatures.
• Receives and directs phone calls; routes messages to clinicians.
• Schedules urgent care appointments and tests according to guidelines.
• Maintains accurate records, data entry, and billing-related tasks.

Skills

Excellent communication

Multitasking

Human relations skills

Education

High School Diploma

Associate’s or Bachelor’s degree (preferred)

Job description

UMass Memorial Health in Central Massachusetts is seeking an Administrative Assistant to support ambulatory services. The role includes greeting patients, verifying demographics, collecting co-pays, coordinating scheduling, and assisting clinicians.

The position requires a High School Diploma (associate/bachelor preferred) and about 3 years of related experience. Strong communication, accuracy, and ability to handle busy environments are essential. Signing bonus may be available.