Ambulatory Care Access Specialist

UMass Memorial Medical Group; Worcester (MA); On-site; USD 29,000 - 40,000; Full time

Job summary

UMass Memorial Medical Group is seeking an Administrative Clerk to support ambulatory care operations. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, and assisting with consent forms and billing inquiries.

You will coordinate schedules across multiple providers and help prepare patient information for clinicians, ensuring smooth daily workflows. The position is full-time with a standard day schedule (Mon-Fri), 8:00 AM to 4:30 PM, in Worcester, MA,

Responsibilities

• Greets visitors and patients for scheduled and urgent care appointments.
• Verifies patient demographics and insurance information.
• Collects co-payments when applicable.
• Obtains signatures for consent and insurance/billing details.
• Schedules appointments with clinicians across multiple services; coordinates tests/procedures.
• Preps patient information for clinicians and supports pre-authorization processes.

Job description

UMass Memorial Medical Group is seeking an Administrative Clerk to support ambulatory care operations. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, and assisting with consent forms and billing inquiries.

You will coordinate schedules across multiple providers and help prepare patient information for clinicians, ensuring smooth daily workflows. The position is full-time with a standard day schedule (Mon-Fri), 8:00 AM to 4:30 PM, in Worcester, MA,