OB/MFM Ambulatory Services Scheduler & Admin

UMass Memorial Health; Worcester (MA); Sur place; USD 60 003 000 - 83 871 000; Plein temps

Avantages offerts par ce poste

Signing bonus

Résumé du poste

UMass Memorial Health is seeking an experienced administrative professional for patient access in Worcester, MA. The role supports scheduling, insurance verification, and financial counseling within Women’s Services.

This full-time position operates Monday through Friday, 8:00 AM to 5:30 PM, with a 40-hour week and potential signing bonus eligibility. Responsibilities include greeting patients, collecting co-pays, verifying eligibility, and coordinating with clinicians and insurers for

Qualifications

• Requires the ability to use specialized applications software and computer systems.
• 3 years of related experience preferred, waived with higher education.
• Multifunctional and able to work under stressful situations.
• Excellent communication and human relations skills.
• Knowledge of business office procedures and medical terminology preferred.

Responsabilités

• Greets visitors and patients for scheduled and urgent care appointments.
• Verifies patient demographic and insurance information.
• May collect co-payments from patients upon arrival.
• Obtains signatures of consent for treatment authorization and insurance/billing information.
• Assesses patients' needs, including financial counseling and interpreter services.
• Receives and directs phone calls.
• Schedules urgent care appointments and coordinates with clinicians.
• Collaborates with insurers to obtain prior-authorizations for procedures and tests.
• Maintains accurate and timely records, logs, and billing information.

Connaissances

Medical terminology

Interpersonal skills

Stress management

Professional communication

Customer service

Formation

High School Diploma

Associate degree

Bachelor's degree

Description du poste

UMass Memorial Health is seeking an experienced administrative professional for patient access in Worcester, MA. The role supports scheduling, insurance verification, and financial counseling within Women’s Services.

This full-time position operates Monday through Friday, 8:00 AM to 5:30 PM, with a 40-hour week and potential signing bonus eligibility. Responsibilities include greeting patients, collecting co-pays, verifying eligibility, and coordinating with clinicians and insurers for