Ambulatory Care Coordinator

UMass Memorial Medical Group; Worcester (MA); Vor Ort; USD 25.000 - 44.000; Vollzeit

Benefits dieser Stelle

Signing bonus

Zusammenfassung

UMass Memorial Health in Worcester is seeking an organized administrative professional for our Oncology Clinic. You will handle a range of routine and urgent appointments, assist patients with financial counseling, interpreter services, and referrals, and coordinate with clinicians to ensure timely care.

The role involves greeting patients, verifying insurance, collecting co-pays, obtaining consent signatures, scheduling tests, and handling communications with insurers for prior-authorizations.

Qualifikationen

• Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting.
• Assesses patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
• Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits.

Aufgaben

• Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
• Verifies patient demographic and insurance information.
• May collect co-payments from patients upon arrival.
• Obtains signatures of consent for treatment authorization and insurance/billing information.
• Schedules urgent care appointments as needed and directs tests and procedures.
• Collaborates with insurers to obtain prior-authorizations for procedures and tests.

Jobbeschreibung

UMass Memorial Health in Worcester is seeking an organized administrative professional for our Oncology Clinic. You will handle a range of routine and urgent appointments, assist patients with financial counseling, interpreter services, and referrals, and coordinate with clinicians to ensure timely care.

The role involves greeting patients, verifying insurance, collecting co-pays, obtaining consent signatures, scheduling tests, and handling communications with insurers for prior-authorizations.