Ambulatory Access Specialist — Patient Scheduling

University of Virginia; Charlottesville (VA); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Retirement Savings

Job summary

University of Virginia's UVA Health is seeking an Access Associate for Ambulatory Access Operations. You will help ensure accurate scheduling, registration, and patient support, balancing empathy with efficiency in a fast-paced clinical setting.

The role emphasizes cash handling, documentation, and patient education while maintaining professional service standards. A $3,500 sign-on bonus is offered with a two-year commitment, and the base rate starts at $17.50/hr.

Qualifications

• Experience in customer-focused settings preferred.
• Strong communication and empathy in interactions.
• Ability to collect and verify demographics and insurance information.

Responsibilities

• Provide exceptional customer service across in-person and phone interactions.
• Schedule and coordinate appointments with the correct provider.
• Verify and collect demographic and insurance data for clean registrations and billing.

Skills

Customer service

Phone support

Scheduling

Registration

Education

High School Diploma

Job description

University of Virginia's UVA Health is seeking an Access Associate for Ambulatory Access Operations. You will help ensure accurate scheduling, registration, and patient support, balancing empathy with efficiency in a fast-paced clinical setting.

The role emphasizes cash handling, documentation, and patient education while maintaining professional service standards. A $3,500 sign-on bonus is offered with a two-year commitment, and the base rate starts at $17.50/hr.