Ambulatory Access Specialist

University of Rochester; Town of Henrietta (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

University of Rochester is seeking a patient information and access specialist for ambulatory care. You will greet patients, verify identity, manage registrations, and coordinate with billing and scheduling systems to ensure accurate patient records and a smooth visit flow.

Responsibilities include collecting demographic and financial data, completing required forms, handling appointment scheduling, pre-registering visits, and maintaining PHI privacy in line with HIPAA.

Qualifications

• High School diploma or equivalent and 1 year in an admin/customer service role.
• Completion of Vision Care 1,2,3 courses required.
• Equivalent education/experience considered.

Responsibilities

• Greet patients and verify identity using two identifiers to start ambulatory visits.
• Enter demographic, financial, and appointment data into EMR and billing systems.
• Schedule and manage appointments, collect co-pays, and reconcile end of day deposits.

Skills

Customer service

Data entry

Word processing

Attention to detail

Medical terminology

Education

High School diploma

Vision Care 1/2/3

Tools

Electronic Medical Record (EMR)

Billing software

Job description

University of Rochester is seeking a patient information and access specialist for ambulatory care. You will greet patients, verify identity, manage registrations, and coordinate with billing and scheduling systems to ensure accurate patient records and a smooth visit flow.

Responsibilities include collecting demographic and financial data, completing required forms, handling appointment scheduling, pre-registering visits, and maintaining PHI privacy in line with HIPAA.