Ambulatory Access Specialist

University of Rochester; City of Rochester (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

University of Rochester in Rochester, NY is seeking a Full-time administrative position supporting ambulatory care reception and patient information processing. You will handle registration, scheduling, billing-related tasks, and phone encounters, using the EMR and revenue cycle systems.

The role emphasizes accuracy, patient satisfaction, HIPAA privacy, and collaboration with staff. A high school diploma or Vision Care courses are required, with prior admin or customer service experience, and

Qualifications

• High School diploma or Vision Care 1-3 courses or equivalent.
• Experience in administrative office or customer service preferred.
• Medical terminology knowledge preferred.

Responsibilities

• Greets patients and manages reception tasks.
• Registers patients and collects demographic and financial information.
• Schedules appointments and manages pre-registration.
• Enters data into EMR and revenue cycle systems.
• Answers phone and manages patient communications.
• Ensures PHI/privacy and HIPAA compliance.
• Assist with end-of-day deposits and reconciliations.

Skills

Medical terminology

Data entry

Customer service

HIPAA

Education

High School diploma

Vision Care 1-3 courses

Experience in admin/customer service

Job description

University of Rochester in Rochester, NY is seeking a Full-time administrative position supporting ambulatory care reception and patient information processing. You will handle registration, scheduling, billing-related tasks, and phone encounters, using the EMR and revenue cycle systems.

The role emphasizes accuracy, patient satisfaction, HIPAA privacy, and collaboration with staff. A high school diploma or Vision Care courses are required, with prior admin or customer service experience, and