Ambassador Training Lead - Park Operations

SeaWorld Parks & Entertainment, Inc.; San Diego (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Medical, Dental, and Vision Insurance

401K Retirement plan

Tuition Reimbursement

Employee Assistance Program

Job summary

SeaWorld Parks & Entertainment is seeking motivated individuals to fill the Ambassador Training role. You will conduct training sessions, coach team members, and ensure proper documentation for records while upholding safety and cleanliness standards.

Ideal candidates have hands-on experience in park operations or training roles, strong communication skills, and the ability to work across multiple facilities within the park.

Qualifications

• Minimum 6 months experience in Park Operations or similar role.
• Experience delivering training or leading groups is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct training for Ambassadors including facility tours, safety, and station training.
• Provide coaching and retraining opportunities to Ambassadors and support teams.
• Ensure training materials and paperwork are completed for records.
• Assist other facilities within the park as needed.
• Maintain safety and cleanliness standards and proper PPE usage.
• Coordinate scheduling of training classes.

Skills

Verbal communication

Written communication

Team collaboration

Guest service

Training delivery

Public speaking

Adaptability

Public safety awareness

Tools

PowerPoint

MS Office

Outlook

Windows

Job description

SeaWorld Parks & Entertainment is seeking motivated individuals to fill the Ambassador Training role. You will conduct training sessions, coach team members, and ensure proper documentation for records while upholding safety and cleanliness standards.

Ideal candidates have hands-on experience in park operations or training roles, strong communication skills, and the ability to work across multiple facilities within the park.