Ambassador Training Lead – Guest Experience & Safety

SeaWorld Parks & Entertainment; San Diego (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible Sp.

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment in San Diego is seeking Ambassadors to join our team. You will conduct training, support facilities, and uphold safety standards while delivering excellent guest service.

This role requires strong communication, ability to lead groups, and willingness to work flexible hours including weekends and holidays; compensation is 19 USD per hour with attractive park perks.

Qualifications

• High School Diploma or equivalent required.
• Minimum of three months department experience preferred.
• Must have basic computer and PowerPoint skills.
• Excellent communication and presentation abilities.

Responsibilities

• Conduct training for Ambassadors, including facility tours, safety and station training.
• Provide ongoing coaching and retraining to Ambassadors.
• Communicate concerns and identify training needs with supervisors.
• Complete training materials and paperwork for records.
• Assist other facilities and maintain high quality and cleanliness.
• Maintain professional appearance and guest service standards.

Skills

Public speaking

Training & mentorship

Coaching

Teamwork

Multitasking

Education

High School Diploma or Equivalent

Tools

PowerPoint

MS Office

Job description

SeaWorld Parks & Entertainment in San Diego is seeking Ambassadors to join our team. You will conduct training, support facilities, and uphold safety standards while delivering excellent guest service.

This role requires strong communication, ability to lead groups, and willingness to work flexible hours including weekends and holidays; compensation is 19 USD per hour with attractive park perks.