Ambassador Training & Development Specialist

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free park admission

Staff discounts

Scholarships

Exclusive employee events and gives-?

Job summary

SeaWorld Parks & Entertainment seeks a Train-the-Trainer to develop and deliver training for Ambassadors across the park, focusing on safety and guest service. You will conduct classes, track progress, and ensure department records are complete.

You will mentor teammates, answer training questions, and assist other facilities as needed while maintaining a high standard of grooming, professionalism, and teamwork.

Qualifications

• High School Diploma or equivalent.
• Minimum of three (3) months theme park experience preferred.
• Previous training, teaching, and/or presenting experience a plus.
• Must be willing to work a flexible schedule including weekdays, weekends, evenings, and holidays.

Responsibilities

• Conduct training for Ambassadors including facility tours, safety training, and station training.
• Provide ongoing coaching and retraining opportunities to Ambassadors and support team members through positive reinforcement.

Skills

Verbal Communication

Public Speaking

Training Delivery

Coaching

Teamwork

Organization

Multitasking

Safety Awareness

Computer Skills

Education

High School Diploma

Tools

PowerPoint

MS Office

Outlook

Windows

Job description

SeaWorld Parks & Entertainment seeks a Train-the-Trainer to develop and deliver training for Ambassadors across the park, focusing on safety and guest service. You will conduct classes, track progress, and ensure department records are complete.

You will mentor teammates, answer training questions, and assist other facilities as needed while maintaining a high standard of grooming, professionalism, and teamwork.