Ambassador Trainer, Food & Beverage — Elevate Guest Experience

Entertainment Places; San Diego (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets

Scholarship opportunities

Exclusive employee events

Job summary

SEAWORLD PARKS & ENTERTAINMENT is seeking enthusiastic trainers to become Ambassadors. You will conduct safety and station trainings, coach ambassadors, and ensure records are complete.

The role requires strong verbal and written communication, public speaking, and the ability to multitask in a dynamic park environment. Responsibilities include delivering training classes, supporting other facilities, and maintaining high standards of safety, grooming, and guest service.

Qualifications

• High School Diploma or equivalent required.
• Basic computer skills and PowerPoint proficiency.
• Previous training, teaching, or presenting experience is a plus.

Responsibilities

• Train Ambassadors on facility tours, safety, and station protocols.
• Provide coaching and retraining to Ambassadors and staff.
• Address concerns to supervisors and trainers about progress.
• Identify training needs and ensure materials and records are complete.
• Deliver training classes and support adherence to standards.
• Assist other facilities within the park as needed.
• Maintain safety, cleanliness, and grooming standards in daily work.
• Maintain professional demeanour and guest service quality.
• Collaborate with team to improve productivity.

Skills

Verbal communication

Public speaking

Written communication

Time management

Teamwork

Multitasking

Flexibility

Safety awareness

MS Office

PowerPoint

Computer literacy

Education

High School Diploma

Tools

PowerPoint

MS Office

Outlook

Windows

Job description

SEAWORLD PARKS & ENTERTAINMENT is seeking enthusiastic trainers to become Ambassadors. You will conduct safety and station trainings, coach ambassadors, and ensure records are complete.

The role requires strong verbal and written communication, public speaking, and the ability to multitask in a dynamic park environment. Responsibilities include delivering training classes, supporting other facilities, and maintaining high standards of safety, grooming, and guest service.