Amazon Retail Ops Specialist: Catalog & Availability

VML; New York (NY); Hybrid; USD 45,000 - 100,000; Full time

Job summary

VML, a global creative company, is seeking a highly tactical Specialist, Retail Management Services (Amazon Operations) to join our retail execution team. This hands-on role focuses on maintaining flawless Amazon catalogs, in-stock products, and swift resolution of platform issues.

You’ll work inside Amazon Vendor Central and Seller Central, perform content updates, manage flat files, and drive immediate retail success in a hybrid environment with four office days per week.

Qualifications

• 1–3 years catalog management in Amazon Vendor Central or Seller Central.
• Agency experience supporting CPG/FMCG brands preferred.
• Strong Excel skills: VLOOKUP, Pivot Tables, Text-to-Columns.

Responsibilities

• Submit, manage, and follow up on Amazon support tickets.
• Create and upload flat files, manage product catalog updates.
• Coordinate visual assets and A+ content updates.
• Monitor inventory metrics and flag PO issues.
• Provide weekly status reports and cross-functional collaboration.

Skills

Amazon Catalogs

Amazon 1P/3P experience

Advanced Excel

Problem-solving

Attention to detail

Tools

Amazon Inventory Templates

Vendor Central

Flat Files / NIS Templates

Job description

VML, a global creative company, is seeking a highly tactical Specialist, Retail Management Services (Amazon Operations) to join our retail execution team. This hands-on role focuses on maintaining flawless Amazon catalogs, in-stock products, and swift resolution of platform issues.

You’ll work inside Amazon Vendor Central and Seller Central, perform content updates, manage flat files, and drive immediate retail success in a hybrid environment with four office days per week.