Amazon Operations Specialist: Catalog & Inventory

VML Enterprise Solutions; Chicago (IL); On-site; USD 45,000 - 100,000; Full time

Job summary

WPP Enterprise Solutions is seeking a hands-on Specialist for Amazon Operations in Chicago to manage catalog health, stock, and platform issues. You will work inside Vendor Central and Seller Central, executing content changes, flat-file uploads, and support tickets to drive immediate retail success.

In this role you will troubleshoot errors, monitor health dashboards, and collaborate with client supply chains to fix PO issues and improve performance.

Qualifications

• Hands-on experience managing catalogs in Amazon Vendor Central (1P) and/or Amazon Seller Central (3P).
• Proficient with Amazon inventory templates, category templates, variation relationships, and ticketing ecosystem.
• Advanced Excel skills (VLOOKUP, Pivot Tables, Concatenate, Text-to-Columns) to manipulate large catalogs.
• Strong problem-solving mentality and meticulous attention to detail.

Responsibilities

• Resolve tickets and troubleshoot issues in Seller and Vendor Central.
• Manage cases and follow up on Amazon support tickets.
• Troubleshoot catalog errors and brand hijackings.
• Monitor Account Health and address listing suppressions.
• Create and upload bulk inventory files (flat files) for updates.
• Coordinate visual asset updates and A+ content.
• Support in-stock and inventory management with client teams.
• Prepare weekly operational status reports for clients.

Skills

Amazon Vendor Central

Amazon Seller Central

Advanced Excel

Attention to Detail

Problem-Solving

Tools

Flat File Templates

Job description

WPP Enterprise Solutions is seeking a hands-on Specialist for Amazon Operations in Chicago to manage catalog health, stock, and platform issues. You will work inside Vendor Central and Seller Central, executing content changes, flat-file uploads, and support tickets to drive immediate retail success.

In this role you will troubleshoot errors, monitor health dashboards, and collaborate with client supply chains to fix PO issues and improve performance.