Amazon Catalog Specialist — Retail Ops & Optimization

VML Enterprise Solutions; New York (NY); Presencial; USD 45.000 - 100.000; Jornada completa

Descripción de la vacante

VML Enterprise Solutions in New York seeks a Specialist, Retail Management Services (Amazon Operations) to own day-to-day Amazon catalog health for CPG brands. You will execute content changes, manage flat files, and resolve issues inside Vendor Central and Seller Central to drive immediate retail success.

You will monitor in-stock performance, support inventory, reconcile discrepancies, and provide weekly status updates to the client and internal teams while collaborating with Media and

Formación

• 1-3 years of hands-on experience managing catalogs in Amazon Vendor Central (1P) and/or Amazon Seller Central (3P). Prior experience in an agency setting supporting CPG/FMCG brands is highly preferred.
• Technical Amazon Expertise: deep, practical knowledge of Amazon inventory templates, category templates, variation relationships, and the Amazon ticketing ecosystem.
• Advanced Excel Skills: you must be highly proficient in Microsoft Excel (VLOOKUPs, Pivot Tables, Concatenate, Text-to-Columns) to manipulate large catalog data sets.
• Problem-Solving Mentality: a gritty determination to solve problems. You don't take the first "No" from Amazon Support as the final answer; you know how to escape and force resolution.
• Extreme Attention to Detail: an eye for precision to ensure product listings are 100% accurate, properly mapped, and visually cohesive before pushing them live.

Responsabilidades

• Manage Amazon support tickets and ensure timely resolutions.
• Monitor stock availability and flag PO/shipment issues.
• Dispute operational chargebacks to protect client profitability.
• Conduct digital shelf audits and provide real-time PDP accuracy reports.
• Support internal eCommerce/Sales managers with weekly status reports.
• Collaborate cross-functionally to ensure ASINs are retail-ready.

Conocimientos

Amazon Catalog Management

Excel Proficiency

Problem Solving

Attention to Detail

Herramientas

Amazon Vendor Central (1P)

Amazon Seller Central (3P)

Excel (Advanced)

Descripción del empleo

VML Enterprise Solutions in New York seeks a Specialist, Retail Management Services (Amazon Operations) to own day-to-day Amazon catalog health for CPG brands. You will execute content changes, manage flat files, and resolve issues inside Vendor Central and Seller Central to drive immediate retail success.

You will monitor in-stock performance, support inventory, reconcile discrepancies, and provide weekly status updates to the client and internal teams while collaborating with Media and