AM Server: Create Personal, Memorable Guest Experiences

kimptonhotelsandrestaurantscareers; Utah; On-site; USD 32,000 - 42,000; Full time

Job summary

Kimpton Hotels & Restaurants Careers is seeking a friendly hospitality professional in Utah to deliver outstanding guest service and ensure a memorable dining experience. You will greet guests, take orders, and contribute to a warm, personal atmosphere that reflects the Kimpton brand.

The role emphasizes knowledge of menu items, wine and beverage knowledge, POS proficiency, and a flexible schedule including mornings, weekends, and holidays.

Qualifications

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule, able to work mornings, weekends, and holidays when needed.

Responsibilities

• Provide guests with quality customer service by demonstrating knowledge of menu items.
• Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.
• Act as an advocate for the restaurant and develop relationships with guests.
• Provide support and assistance to your team while keeping areas clean, dry, and safe.
• Greet and welcome guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
• Ensure guests have an enjoyable and memorable experience; relay complaints to management.
• Perform sidework and assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
• Attend trainings and meetings; maintain communication with support staff and management.
• We all wear multiple hats and may take on responsibilities outside of this job post.

Skills

Customer service

Communication

Multitasking

Guest engagement

Flexibility

Attention to detail

Cash handling

Learning ability

Education

Food Handler Certification

Alcohol Awareness Certification

Tools

POS system

Credit card processing

Job description

Kimpton Hotels & Restaurants Careers is seeking a friendly hospitality professional in Utah to deliver outstanding guest service and ensure a memorable dining experience. You will greet guests, take orders, and contribute to a warm, personal atmosphere that reflects the Kimpton brand.

The role emphasizes knowledge of menu items, wine and beverage knowledge, POS proficiency, and a flexible schedule including mornings, weekends, and holidays.