Guest Experience Server & Wine Specialist

Kimpton Hotels & Restaurants; Salt Lake City (UT); On-site; USD 17,000 - 28,000; Full time

Job summary

Kimpton Hotels & Restaurants in Salt Lake City is hiring for a guest-focused team member. You will provide quality service, greet guests, take orders, and process payments with accuracy while upholding brand standards.

You will learn the menu, assist teammates, and adapt to a dynamic environment with a flexible schedule, including mornings, weekends, and holidays. The role emphasizes crafting memorable guest experiences in a boutique hospitality setting.

Qualifications

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule, able to work mornings, weekends, and holidays when needed.

Responsibilities

• Provide guests with quality customer service by demonstrating excellent knowledge of all menu items.
• Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.
• Act as an advocate for the restaurant and develop relationships with guests.
• Provide support and assistance to your team while keeping areas clean, dry and safe.
• Greet guests, take orders, and process in POS quickly and accurately.
• Learn and maintain product knowledge of the menu and allergy information.

Skills

Guest service

Communication

Multi-tasking

Attention to detail

Tools

POS system

Job description

Kimpton Hotels & Restaurants in Salt Lake City is hiring for a guest-focused team member. You will provide quality service, greet guests, take orders, and process payments with accuracy while upholding brand standards.

You will learn the menu, assist teammates, and adapt to a dynamic environment with a flexible schedule, including mornings, weekends, and holidays. The role emphasizes crafting memorable guest experiences in a boutique hospitality setting.